Returns & Exchanges
At Carpe, we want you to feel confident and comfortable in your own skin, which is why we offer a 60-day money-back guarantee on all our sweat-fighting formulas. If you are not completely satisfied with your results, we make the return and exchange process simple and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Select Your Preference
Choose whether you would like to exchange your item for a different scent or formula, or receive a full refund to your original payment method.
Print and Ship
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing